Agung Journey

Signature Massages

La Nusa Bali Spa – Signature Spa Treatments

Enjoy a relaxing spa experience at La Nusa Bali Spa in Tanjung Benoa, featuring Aromatherapy Massage, Warm Stone Massage, and traditional Balinese Lulur Body Scrub. Choose your preferred treatment and duration, with complimentary hotel pickup and drop-off in the Nusa Dua area for eligible bookings.

DurationAromatherapy Massage: 60, 90, or 120 minutes Warm Stone Massage: 120 minutes Balinese Lulur Body Scrub: 120 minutes PartnerLa Nusa Bali Spa Good forCouples, friends, solo travelers, holidaymakers, and guests looking for a relaxing spa experience during their stay in Bali.
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Overview

Discover a relaxing wellness experience at La Nusa Bali Spa in Tanjung Benoa, Bali.

Choose from three signature treatments designed to help you unwind and enjoy a moment of relaxation during your Bali holiday.

Aromatherapy Massage combines soothing massage techniques with aromatic oils, available in 60, 90, and 120-minute sessions. Warm Stone Massage offers a comforting treatment using warm stones, while Balinese Lulur Body Scrub introduces a traditional Indonesian body care experience.

For added convenience, complimentary hotel pickup and drop-off within the Nusa Dua area are available for bookings of at least two persons, with each guest choosing a 120-minute treatment.

Whether you are travelling as a couple or enjoying a wellness break during your Bali holiday, La Nusa Bali Massage offers a welcoming place to relax and recharge.
Wellness partner
La Nusa Bali Spa
Category
Signature Massages
Good for
Couples, friends, solo travelers, holidaymakers, and guests looking for a relaxing spa experience during their stay in Bali.

Benefits

What makes this treatment special

Relax and unwind with a selection of signature massage treatments.
Enjoy aromatic oils during the Aromatherapy Massage.
Experience the comforting warmth of traditional warm stone therapy.
Refresh your skin with a traditional Balinese Lulur Body Scrub.
Enjoy convenient complimentary transportation for eligible 120-minute treatment bookings in the Nusa Dua area.

Experience Highlights

What is included in the experience

Aromatherapy Massage available in 60, 90, and 120-minute sessions.
Warm Stone Massage with a 120-minute treatment.
Traditional Balinese Lulur Body Scrub with a 120-minute treatment.
Professional spa treatments at La Nusa Bali Spa, Tanjung Benoa.

Ritual flow

What usually happens

  1. 1 Guests are warmly welcomed by the spa team upon arrival at La Nusa Bali Spa.
  2. 2 The spa team explains the selected treatment and its procedure before the session begins.
  3. 3 Guests are given time to prepare and get comfortable before the treatment.
  4. 4 The selected spa treatment then begins with the assistance of the therapist.

Important notes

  • Complimentary hotel pickup and drop-off are available within the Nusa Dua area for bookings of at least 2 persons, with each guest booking a 120-minute treatment.
  • Guests booking 60 or 90-minute Aromatherapy Massage must arrange their own transportation to the spa.
  • Treatment location: La Nusa Bali Spa, Jl. Pratama, Tanjung Benoa, Bali.
  • Operating hours: Daily, 9:00 AM – 10:00 PM.
  • All treatments are subject to availability and reservation confirmation.

Plan your arrival

Hotel pickup & drop-off

Check your hotel area and treatment conditions before choosing transport. You can also arrange your own journey to the spa.

Other area

Contact us

Contact us to confirm transport outside the listed areas.

Hotel coverage, availability, and transport times are confirmed by our team.

Wellness partner

La Nusa Bali Spa

Jl. Pratama No.35A, Benoa, Kec. Kuta Sel., Kabupaten Badung, Bali 80361

Map

La Nusa Bali Spa location

Plan your visit

Opening hours (WITA)

Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 22:00
Sunday
09:00 - 22:00

Booking & Confirmation

All treatments require advance reservation and are subject to availability.

Your booking will be confirmed after the selected treatment, preferred date, and time have been checked with La Nusa Bali Spa and the required payment has been received.

Please provide your preferred treatment, duration, booking date, number of guests, and hotel details when making a reservation.

Payment Policy

- A 30% deposit is required to secure bookings made more than 7 days before the service date.
- The remaining 70% balance must be paid no later than 7 days before the service date.
- Bookings made less than 7 days before the service date require 100% full payment at the time of booking.
- Booking confirmation is subject to receipt of the required payment.

Cancellation & Refund

Wellness & Spa

Cancellation, refund, and rescheduling conditions for Wellness & Spa bookings, including applicable deposit requirements and special booking terms.

A booking is considered confirmed once the required payment or deposit has been received and acknowledged by Agung Journey.

A 30% deposit is generally required to secure a booking. The remaining 70% balance must be paid no later than 7 days before the scheduled service date. Bookings made less than 7 days before the service date require full payment at the time of booking, unless different conditions have been communicated for the specific product.

Cancellation Fee Schedule

For Wellness & Spa bookings, unless otherwise specified by applicable supplier terms, cancellation fees are calculated based on the total confirmed booking value as follows:

- 7 days or more before the scheduled service date: 0% cancellation fee.
- 4–6 days before the scheduled service date: 30% cancellation fee.
- 1–3 days before the scheduled service date, provided at least 24 hours remain before the confirmed service start time: 50% cancellation fee.
- Less than 24 hours before the confirmed service start time: 100% cancellation fee.

Exactly 24 hours before the confirmed service start time falls under the 50% cancellation fee category.

Rescheduling

Where reasonably possible, Agung Journey will first explore rescheduling to an alternative date or time. Rescheduling is subject to spa availability, provider confirmation, any applicable price differences or amendment charges, and the guest's agreement.

Special Booking Conditions

Certain spa services, promotional offers, group bookings, transportation arrangements, or provider-designated bookings may have specific deposit, cancellation, refund, or rescheduling conditions. For example, group bookings at The Calma Spa for five or more guests may require a 50% deposit. Applicable special conditions must be clearly communicated before payment.

Late Arrivals and No-Shows

Guests are responsible for arriving on time for their scheduled treatment. Late arrival may result in a shortened treatment or missed appointment, depending on spa availability and provider rules. No-shows, unused treatments, or treatments ended early at the guest's request may affect refund eligibility in accordance with the applicable booking conditions and law.

Refund Processing

Where a refund is due, the applicable cancellation fee will be deducted from the amount paid to determine the refund amount. Agung Journey will inform the guest of the approved refund amount and process it through the applicable payment method. Payment processing fees will not automatically be deducted from refunds.

Service Unavailability

If a spa treatment cannot be provided due to provider closure, safety concerns, or other circumstances beyond reasonable control, Agung Journey will make reasonable efforts to explore rescheduling or suitable alternatives. If the service cannot be provided, available remedies will be assessed in accordance with the applicable booking conditions and law.

For complete booking terms, cancellation details, and other applicable conditions, please refer to Agung Journey's Terms & Conditions.

Wellness & SPA FAQ

Questions about La Nusa Bali Spa – Signature Spa Treatments

Helpful details for this wellness service before choosing a treatment time.

FAQ 1 - What treatments are available at La Nusa Bali Spa? +

La Nusa Bali Spa offers Aromatherapy Massage (60, 90, and 120 minutes), Warm Stone Massage (120 minutes), and Balinese Lulur Body Scrub (120 minutes).

FAQ 2 - Is complimentary hotel transportation available? +

Yes. Complimentary hotel pickup and drop-off are available within the Nusa Dua area for a minimum booking of 2 persons, with each guest booking a 120-minute treatment.

FAQ 3 - Can I get complimentary transportation for a 60 or 90-minute Aromatherapy Massage? +

No. Guests booking 60 or 90-minute Aromatherapy Massage are required to arrange their own transportation to the spa.

FAQ 4 - What are the operating hours of La Nusa Bali Spa? +

La Nusa Bali Spa operates daily from 9:00 AM to 10:00 PM.

FAQ 5 - Do I need to make a reservation in advance? +

Yes. Advance reservations are recommended. All bookings are subject to availability and confirmation.

The Agung Journey Experiences

Planned with the details that make the day feel easy.

Every wellness service is checked around date, guest count, timing, pickup, and partner availability before the booking is confirmed.

01

Availability before payment

The team checks the preferred date, guest count, option, and partner slot before asking guests to commit.

02

One clear coordination point

Pickup, timing, route notes, provider details, and document updates stay in one Agung Journey conversation.

03

Documents that match the flow

Invoices are issued when payment is requested. E-Tickets are issued by Agung Journey only after full payment has been received and the booking is confirmed.

Agung Journey Recommends

For a more relaxing Bali holiday, enjoy a rejuvenating spa experience at La Nusa Bali Spa in Tanjung Benoa. Couples and friends staying in the Nusa Dua area can enjoy the added convenience of complimentary hotel transportation when booking eligible 120-minute treatments.

Ready to reserve a treatment?

Choose your time and guest details

Send the preferred date, treatment option, guest name, contact number, and pickup or stay location when needed.

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