π¬ Wildlife & Animal Experiences
Bali Dolphin Discovery Programme
Step into the water and create unforgettable memories as you interact, play, and connect with one of the ocean's most intelligent marine mammals. The Bali Dolphin Discovery Programme offers a unique hands-on experience that combines education, conservation, and fun in a safe and professionally supervised environment.
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Overview
Designed for guests who wish to go beyond simply watching dolphins, this interactive programme allows you to step into the water and enjoy meaningful moments with these intelligent and playful marine mammals under the guidance of experienced marine specialists.
Throughout the experience, you'll learn about dolphin behavior, conservation, communication, and daily care while participating in a variety of fun interactions, including feeding, gentle water activities, and memorable photo opportunities.
Whether you're celebrating a honeymoon, enjoying a family holiday, or simply fulfilling a lifelong dream, this programme offers an inspiring blend of education, conservation, and unforgettable memories.
- Operator
- Bali Exotic Marine Park
- Location
- Jalan Bali Eksotik No.8, Pedungan Denpasar City, Bali β 80222
- Difficulty
- Easy
- Minimum age
- Children: 1β11 years old | Adults: 12 years old and above
- Suitable for
- Couples, Honeymooners, Families, Wildlife Enthusiasts, Adventure Seekers
- Booking cutoff
- 24 hours before
Why choose this
Experience Highlights
Schedule
Available times
Schedule availability is confirmed with the provider after your request.
Map
Activity location
Included
- Dolphin Discovery Programme
- Professional Marine Instructor
- Water Interaction Experience
- Dolphin Feeding Session
- Dolphin Interaction Activities
- Welcome Drink
- Towel Rental
- Shower Facilities
- Locker
- Insurance
- Souvenir
- One Digital Photo
Not included
- Hotel Transfers
- Personal Expenses
- Food & Additional Beverages
- Personal Travel Insurance Beyond Operator Coverage
- Additional Photos & Videos
- Optional Purchases
Guest preparation
What to bring
- Comfortable Clothing
- Swimwear
- Change of Clothes
- Waterproof Sandals
- Sunscreen
- Waterproof Camera (Optional)
- Personal Toiletries
- Cash or Card for Personal Purchases
How to use
- 1 Book your preferred session with Agung Journey.
- 2 Receive your Booking Confirmation and E-Voucher.
- 3 Arrive at least 30 minutes before your selected session.
- 4 Complete the registration process.
- 5 Attend the mandatory safety and orientation briefing.
- 6 Enjoy your unforgettable dolphin experience.
Important notes
- Children must be accompanied by a participating adult.
- Advance booking is highly recommended.
- Programme schedules are subject to weather conditions and animal welfare considerations.
- Guests must follow all safety instructions provided by the marine instructors.
- Flash photography may be restricted during the experience.
- Animal welfare always takes priority, and interactions may be adjusted accordingly.
- Guests may spend up to 2 hours at the venue, including check-in, preparation, and the dolphin programme.
Operator
Bali Exotic Marine Park
Bali Exotic Marine Park is a marine education and conservation center dedicated to providing meaningful dolphin interaction experiences while promoting responsible marine conservation. Guided by experienced marine professionals, every programme is designed to combine education, animal welfare, and unforgettable guest experiences.
Cancellation & Refund
Activities
Cancellation, refund, and rescheduling conditions for eligible Activities bookings, including applicable deposit requirements and special product or supplier conditions.
1. Booking Deposit and Payment
A 30% deposit is generally required to secure a booking. The remaining 70% balance must be paid no later than 7 days before the scheduled service date.
Bookings made less than 7 days before the scheduled service date require full payment at the time of booking, unless different conditions have been communicated for the specific product.
2. Cancellation by the Guest
Guests are encouraged to request rescheduling before cancelling a confirmed Activity. Rescheduling is subject to provider approval, availability, any applicable price differences or amendment charges, and confirmation by Agung Journey.
If rescheduling is unavailable or is not accepted by the guest, the applicable cancellation conditions will apply.
3. General Cancellation Fee Schedule
For eligible Activities bookings without separate cancellation conditions, the proposed cancellation fees are calculated from the total confirmed booking price:
- 7 days or more before the service date: 0% cancellation fee.
- 4β6 days before the service date: 30% cancellation fee.
- 1β3 days before the service date: 50% cancellation fee, provided the cancellation request is received at least 24 hours before the confirmed service start time.
- Less than 24 hours before the confirmed service start time: 100% cancellation fee.
Exactly 24 hours before the confirmed service start time falls under the 50% cancellation fee category.
4. Refund Calculation and Processing
Where a refund is due, the applicable cancellation fee will be deducted from the total amount paid by the guest to determine the refund amount.
Agung Journey will inform the guest of the approved refund amount and process it through the applicable payment method.
Payment processing fees will not automatically be deducted from refunds. Any applicable deductions must be communicated in advance and handled in accordance with applicable law.
5. Special Product and Supplier Conditions
Certain Activities may have specific deposit, cancellation, refund, or rescheduling conditions due to ticket restrictions, limited capacity, charter arrangements, promotional rates, or provider requirements.
For example, Bali Safari & Marine Park bookings may be subject to a rescheduling-only arrangement after payment, subject to availability, as communicated for the relevant product.
Bali Exotic Marine Park and WakaSailing Charter bookings may also be subject to specific conditions where applicable. The relevant conditions must be confirmed and clearly communicated to the guest before payment.
Where a specific product condition applies, it will govern the relevant booking to the extent permitted by applicable law.
6. No-Shows, Late Arrivals, and Unused Tickets
No-shows, late arrivals, missed sessions, unused tickets, or activities ended early at the guest's request may affect refund eligibility in accordance with the applicable booking conditions and law.
Guests are responsible for arriving at the confirmed meeting point or pickup location on time.
7. Weather, Safety, and Service Unavailability
If an Activity cannot proceed due to severe weather, unsafe conditions, government restrictions, or other circumstances beyond reasonable control, Agung Journey will make reasonable efforts to explore rescheduling or suitable alternatives with the relevant provider.
If the activity cannot be provided, available remedies will be assessed in accordance with the circumstances, confirmed booking conditions, and applicable law.
8. Cancellation by Agung Journey
If Agung Journey is unable to provide a confirmed Activity, the guest will be informed and offered an appropriate alternative or refund in accordance with the applicable booking conditions and law.
For complete booking terms and other applicable conditions, please refer to Agung Journey's Terms & Conditions.
Activity FAQ
Questions about Bali Dolphin Discovery Programme
Helpful details for this activity before choosing options and sending an inquiry.
Will I be able to touch the dolphins ? +
Yes. During the programme, guests enjoy supervised interactive moments, including gentle physical interaction with the dolphins while following the instructor's guidance.
Can children participate ? +
Yes. Children are welcome but must be accompanied by an adult participating in the same programme.
Do I need swimming experience ? +
No. The programme is suitable for beginners, and professional instructors will guide you throughout the experience.
Are photos included ? +
Yes. One digital photo is included. Additional photo packages may be available for purchase at the venue.
Should I book in advance ? +
Yes. As each session has limited capacity, advance reservations are highly recommended.
The Agung Journey Experiences
Planned with the details that make the day feel easy.
Every activity is checked around date, guest count, timing, pickup, and partner availability before the booking is confirmed.
01
Availability before payment
The team checks the preferred date, guest count, option, and partner slot before asking guests to commit.
02
One clear coordination point
Pickup, timing, route notes, provider details, and document updates stay in one Agung Journey conversation.
03
Documents that match the flow
Invoices are issued when payment is requested. E-Tickets are issued by Agung Journey only after full payment has been received and the booking is confirmed.
Agung Journey Recommends
The Dolphin Discovery Programme is the perfect choice for guests who want more than just watching dolphinsβit offers the opportunity to interact, learn, and create unforgettable memories in the water. Whether you're traveling as a couple, with family, or celebrating a special occasion, this experience combines education, conservation, and meaningful connection in a safe and professionally guided environment. For an even more memorable day, consider pairing your dolphin encounter with a visit to Ubud Center, Tegenungan Waterfall, or a relaxing spa treatment to complete your Bali adventure.
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